Case Studies
MSN
Solution: Mobile Corporate Messaging
MSN is one of the world’s leading internet portals and when the company wanted to launch its key services, MSN Hotmail and MSN Messenger, onto the mobile platform, it enlisted the help of Dialogue Communications.
MSN required a platform and connectivity toolset that would enable two-way messaging, to allow its 140 millions users access to MSN services through their mobiles. The MSN service was launched on the Vodafone and O2 network to nearly 50% of the UK mobile market.
Dialogue provided MSN with a gateway to the mobile network with message tracking and over 200 short codes, so MSN users could access their Hotmail account and Messenger chat facility, along with receiving requested SMS alerts from MSN. This allowed consumers to send and receive emails and instant messages on their mobile device whilst on the move and also gave them the added option of receiving an alert when an email hit the inbox, this made sure users never missed a message.